Policies
Terms of Service
Last Updated: Aug 20, 2024
This Services Agreement ("Agreement") is a legal agreement between Jacks Club. ("Jacks Club", "we", or "us") and the person ("you", "your", or "user") who registered a Jacks Club Account to use the Jacks Club services that may be offered by Jacks Club (each, a "Service"). This agreement describes the terms and conditions that apply to your use of the Services.
If you do not understand any of the terms of this agreement, please contact us before using the service.
You may not use our service unless you agree to abide by all of the terms and conditions of this Agreement.
Eligibility
By accessing or using the Jacks Club services, you represent and warrant that you will not use any services if the laws applicable to you owing to your country of residency and/or citizenship prohibit you from doing so in accordance with this agreement and you acknowledge that Jacks Club is not liable for your compliance and failure to comply with such laws. You represent and warrant that you will not be using any services offered by Jacks Club for any illegal activity, including without limitation money laundering, fraud, blackmail, extortion, ransoming data, financing of terrorism, or any other violent activities or prohibited market practices.
Restricted Territories
Blacklisted Territories: Netherlands, Dutch Caribbean Islands, Curacao, France, Spain, Australia, United States of America, United Kingdom, Syrian Arab Republic, Islamic Republic Of Iran, The Democratic People's Republic of Korea, and/or any other restricted by law country or state. Note that it is strictly forbidden to play on Jacks Club in the blacklisted countries mentioned above.
If it becomes apparent to us that you are in a Restricted Territory we shall be entitled to close your account immediately. See funds recovery for information about recovering your funds after account termination.
Use of Services by Minors
The Jacks Club services are intended solely for users who are at least 18 years of age or older, have the capacity to enter into this user agreement, and agree to be legally bound by the terms and conditions of this user agreement.
Account Registration
By using a Jacks Club Account, you agree and represent that you will use the Jacks Club Services only for yourself, and not on behalf of any third party. You are fully responsible for all activity that occurs under your Jacks Club Account. We may, in our sole discretion, refuse to open a Jacks Club Account for you or limit the number of Jacks Club Accounts that you may hold or suspend or terminate any Jacks Club Account.
Account Termination
We reserve the right to immediately suspend, freeze or terminate your account if you:
- Impersonate Jacks Club staff or other users;
- In the event of suspected exploit abuse;
- Manipulate the outcome of bets;
- Illegal activity;
- Abuse bug(s);
- Sell account(s);
- Do not advertise or attract players to other sites;
- Multiple accounts;
- Exploiting any vulnerabilities of digital currencies;
- Spreading false information about Jacks Club.
See funds recovery for information about recovering your funds after account termination.
Know Your Customer (KYC)
Jacks Club reserves the right, at any time, to ask for any KYC documentation it deems necessary to determine the identity and location of a User. Jacks Club reserves the right to restrict the Service, payment, or withdrawal until identity is sufficiently determined, or for any other reason in Jacks Club's sole discretion. Jacks Club also reserves the right to disclose a User's information as appropriate to comply with legal processes or as otherwise permitted by the privacy policy of Jacks Club, and by using the Service, you acknowledge and consent to the possibility of such disclosure.
Risk Disclosure
You agree and understand that there are risks associated with utilizing services involving digital currencies including, but not limited to, the risk of failure of hardware, software, and internet connections and the risk of malicious software introduction. You acknowledge that Jacks Club shall not be responsible for any communication failures, disruptions, errors, distortions, or delays you may experience when using the services, howsoever caused.
The risk of loss in using services involving digital currencies may be substantial and losses may occur over a short period of time. In addition, price and liquidity are subject to significant fluctuations that may be unpredictable.
Processing Deposits and Withdrawals
Our wallet allows you to send, receive and store digital currencies. You must deposit and withdraw digital currencies from an address that is registered to/ and used by you. We will process the digital currency transactions in accordance with the instructions we receive from you.
- Data Submission: It is your responsibility to ensure that you have entered the correct data (eg. digital currency address). Jacks Club is not liable and will deny responsibility for any damages or losses you may incur as a result of providing incorrect payment information. For example, if you send your Bitcoins to an incorrect digital currency address, your money may be lost.
- Withdraw Delay: For safety, we store a limited amount of digital currencies in our hot wallet. In some cases, it can occur that a withdrawal may take up to 72 hours, but that's only because Jacks Club may need to shift digital currencies from our cold storage to our hot wallet. If there are any questions regarding this agreement, feel free to contact us.
- Digital Currency Network: Jacks Club has no control over any digital currency network and therefore cannot and does not ensure that any transaction details you submit via our services will be confirmed on the relevant digital currency network. You agree and understand that the transaction details you submit via our services may not be completed, or may be substantially delayed, by the digital currency network used to process the transaction.
- Refunds: Digital currency transactions cannot be reversed once they have been broadcast to the relevant digital currency network. Jacks Club may refuse to process or cancel any pending digital currency transaction as required by law or any court or other authority to which Jacks Club is subject in any jurisdiction.
- Processing Errors: We reserve the right to cancel/suspend your transaction in the event that a technical failure caused by third parties or other unforeseeable circumstances results in Jacks Club not being able to complete your transaction in a timely manner.
- Coin Mixing: We have a strict anti-coin mixing policy. If deposits & withdrawals are suspected of being attempts to mix coins we reserve the right to hold withdrawals until the withdrawal is refunded to the address the deposit came from or the KYC procedure is completed in full.
Fees and Costs
Jacks Club does not charge a fee for storing, sending, and receiving digital currencies in your wallet. However, we reserve the right to do so in the future, and in such case, any applicable fees will be displayed prior to you incurring the fee.
Service Availability
No guarantee regarding the availability of our Services is provided. The Services may be switched off in the event of DDOS attacks, technical malfunctions, maintenance, or a shortage of liquidity for example.
Adjusted Wager Amount
Every game on Jacks Club is different and has its own house edge. To provide the best possible and fair bonus system to our players, we adjust the wager amount based on the house edge of each game. We call this the adjusted wager amount. The adjusted wager amount is calculated in the following way:
- adjusted_wager = wagered * Math.min(house_edge, 2) / 2
Contests
Jacks Club offers daily contests. The following terms apply:
- In Case of a Tie: If two or multiple users finish with the same score the prizes will be equally distributed amongst them.
- Bet Eligibility: Only one entry per household per contest is permitted. Bets made with faucet funds (JCC) are not eligible.
- Payout: Jacks Club will automatically process payouts within 10 minutes after the contest has finished. The prizes are paid out in BTC or any other cryptocurrency.
- Wager Amount: To prevent possible contest manipulation and create an even playing field, we will adjust the wager amount, See Adjusted Wager Amount for more information.
VIP Program
Jacks Club offers a VIP program that offers exclusive bonuses and much more. Your VIP level will increase depending on your wager converted to USD. The following terms apply:
- Level Bonus: The level bonuses are paid out in your currency of choice (except JCC). The bonus amount is subject to change at any time. The progress of your level is based on the Adjusted Wager Amount.
- Rakeback:
Rakeback is paid out in your currency of choice (except JCC). The rakeback rates are subject
to change at any time. The rakeback is calculated in the following way:
- rakeback = adjusted_wager / 100 * rate
- Reload Bonus:
Reload Bonus is paid out in your currency of choice (except JCC). The amount is based on your
activity and will refill as you wager.
- reload_bonus = adjusted_wager / 100 * 15%
Deposit Bonus
Jacks Club provides generous deposit bonuses to all new and existing players with no time and withdrawal restrictions. New players are rewarded with four seperate deposit bonuses that can grow up to 360% based on the deposit amount. The received deposit bonus will be available as a unlockable bonus in USD. Please follow the directions below to ensure you receive the correct deposit bonus:
- Deposit Amount: To be eligible for a deposit bonus, you must deposit at least the provided minimum deposit amount converted to USD. We will use our last known USD rate when the deposit is confirmed and received by our Payment Service Provider, not when the deposit transaction is sent/broadcasted. So make sure to deposit enough funds (including the transaction fee) to account for possible exchange rate fluctuations.
- Maximum Bonus Amount: Every deposit bonus has its own maximum bonus amount, you cannot receive more than the provided maximum bonus amount. If the deposit amount times the bonus multiplier is higher than the maximum bonus amount, the bonus amount will be capped at the maximum bonus amount.
Unlock Bonus
Locked funds are obtained through certain bonuses, such as a deposit bonus. Once you've unlocked a minimum of 10 USD, click "Claim" and the unlocked funds will be
transferred directly to your balance. You will be able to unlock your locked funds by playing
games and wagering, see the formula below:
- unlocked_bonus = adjusted_wager / 50 * 20%
Jackpot
Jacks Club offers a provably fair Jackpot when playing our own branded provably fair games. The following terms apply:
- Win Chance: You have a one in ten million chance of winning the Jackpot.
- Jackpot Amount: The Jackpot is comprised of cryptocurrencies available on Jacks Club. The single Jackpot amount shown on the website is a sum of all Jackpot currencies converted to USD.
- Funding: The initial Jackpot is funded by Jacks Club, and will grow with 0.05% of every amount wagered on the site when a bet is eligible for winning the Jackpot.
- Bet Eligibility: Your bet is eligible for winning the Jackpot if the bet value exceeds $ 0.01 (USD). JCC bets are not eligible.
- Payout: The amount you can win from the Jackpot is limited to 2500 times (250,000%) your bet amount. Your winnings are paid in the currencies that make up the Jackpot, see "Jackpot Amount".
- Exchange Rate: Our exchange rates are periodically updated using 3rd party services. You agree that our exchange rates can differ between other sources.
Connectivity
Your computer equipment, mobile device, and internet connection may impact the performance and functionality of the website. Jacks Club does not guarantee that the website will operate without faults or errors, nor that its services will be uninterrupted. Jacks Club does not accept any liability for any failures or issues arising from your equipment, internet connection, or your internet or telecommunication service provider. This includes but is not limited to, situations where you are unable to place/cancel bets, or to view or receive certain information in relation to particular events.
Arena
The Arena game is a multiplayer game where the
outcome is determined by a provably fair algorithm. The stream is for entertainment purposes
only, which means that connectivity issues, stream delays, or
issues listed below do not affect the outcome of the game and does not render bets invalid.
- Stream Availability: Jacks Club strives to maintain a consistent and uninterrupted stream of the game. However, we do not guarantee that the stream will always be available without interruptions or be available at all.
- No Refunds for Stream Interruptions: In the event that the stream stops suddenly, Jacks Club will not refund any bets placed. The game will continue once the stream is live again, which may result in a delay of the outcome being revealed.
- Provably Fair System: Jacks Club uses a provably fair system to determine the outcomes of all Arena matches. This system is the final and binding determination of the results, even if the stream shows a different outcome. You agree that the results provided by the provably fair system are the only official outcomes.
- AI Behavior: The characters used in Arena are made by the open-source MUGEN community. Jacks Club cannot ensure that AI-controlled characters perform consistently, there may be instances where a character behaves unexpectedly, such as not moving, exhibiting unusual behavior, or not performing as intended. However the stream does not affect the outcome of the game.
Third Party Games
When playing third-party games on Jacks Club, there is a cap on the maximum profit you can earn per bet. The cap is set at $25000 USD and is subject to change at any time. Any winnings exceeding $25000 will not be honored.
Data Retention
To keep the Jacks Club website and other services running smoothly, we can delete all game history and other transactional data older than 1 month.
Inactive Accounts
Jacks Club reserve the right to shut down accounts that have been inactive for more than 12 months and reclaim funds at a rate of 5% (not exceeding 100 USD) of the remaining balance monthly. We discourage our users to use Jacks Club as digital currency storage. If you want to store your digital currencies for the long term, we advise the usage of a hosted online wallet service like Blockchain or your own hardware wallet.
Close Account
You may close your Jacks Club account at any time, at your sole discretion. Closing your Jacks Club account may not result in the deletion of information we hold about you.
Funds Recovery
You are able to recover your remaining funds after an account has been terminated. However Jacks Club reserve the right to deny your claim if the following conditions are not met:
- Valid Email: You have access and start the recovery process by contacting us with the email associated with your Jacks Club account;
- Valid Funds: Your funds are not acquired by use of exploits, bugs, or any other means of abuse;
- Identity Check: To ensure the rightful owner of the funds, we can ask specific questions only you will know. Such as validation of 2FA code, account statistics, or other account-specific details.
Links
Jacks Club has not reviewed all of the sites linked to its Website and is not responsible for the contents of any such linked site. The presence of any link does not imply endorsement by Jacks Club of the site. The use of any linked website is at the user's own risk.
VPN
Jacks Club allows the use of a VPN because we acknowledge that there are legitimate reasons to use a VPN.
Indemnity
You agree to indemnify, defend, and hold harmless: Jacks Club, its affiliates, subsidiaries, directors, managers, members, officers, and employees from any and all claims, losses, damages, liabilities, deficiencies, claims, actions, judgments, settlements, interest, awards, penalties, fines, costs, or expenses of whatever kind, including attorneys' fees, arising from or relating to your use or misuse of the services or your breach of these terms.
Governing Law
The Agreement and any matters relating hereto shall be governed by, and construed in accordance with, the laws of Curaçao. You irrevocably agree that subject as provided below, the courts of Curaçao shall have exclusive jurisdiction in relation to any claim, dispute, or difference concerning the Agreement and any matter arising therefrom and irrevocably waive any right that it may have to object to an action being brought in those courts, or to claim that the action has been brought in an inconvenient forum, or that those courts do not have jurisdiction. Nothing in this clause shall limit the right of Jacks Club to take proceedings against you in any other court of competent jurisdiction, nor shall the taking of proceedings in any one or more jurisdictions preclude the taking of proceedings in any other jurisdictions, whether concurrently or not, to the extent permitted by the law of such other jurisdiction.
If part of the Agreement is or becomes invalid or non-binding, the Parties shall remain bound to the remaining part. The Parties shall replace the invalid or non-binding part with provisions that are valid and binding and the effect of which, given the contents and purpose of the Agreement, is, to the greatest extent possible, similar to that of the invalid or non-binding part.
Disclosures and Notices; Electronic Signature Consent
- Consent to Electronic Disclosures and Notices: By agreeing with the terms of service, you agree that such action constitutes your electronic signature, and you consent to the electronic provision of all disclosures and notices from Jacks Club ("Notices"), including those required by Law. You also agree that your electronic consent will have the same legal effect as a physical signature.
- Methods of Delivery: You agree that Jacks Club can provide Notices regarding the Services to you through our website, or by mailing Notices to your email. Notices may include notifications about your account, changes to the Services, or other information we are required to provide to you. You also agree that electronic delivery of a Notice has the same legal effect as if we provided you with a physical copy. We will consider a Notice to have been received by you within 24 hours of the time a Notice is either posted to our website or emailed to you.
- Requirements for Delivery: It should come as no surprise to you that you will need a computer or mobile device, Internet connectivity, and an updated browser to review the Notices provided to you. If you are having problems viewing or accessing any Notices, please contact us and we can find another means of delivery.
Limitation of Liability
Under no circumstances will any Jacks Club entity be responsible or liable to you for any indirect, punitive, incidental, special, consequential, or exemplary damages resulting from your use or inability to use the services or for the unavailability of the services, for lost profits, personal injury, or property damage, or for any other damages arising out of, in connection with, or relating to this agreement or your use of the services, even if such damages are foreseeable, and whether or not you or the Jacks Club entities have been advised of the possibility of such damages. The Jacks Club entities are not liable, and deny responsibility for any damages, harm, or losses to you arising from or relating to hacking, tampering, or other unauthorized access or use of the services, your Jacks Club affiliate account, or data, or any other data security measure. The Jacks Club entities further deny responsibility for all liability and damages to you or others caused by (a) any unauthorized access of servers, infrastructure, or data used in connection with the services; (b) interruptions or cessation of the services; (c) any bugs, viruses, or other harmful code that may be transmitted to or through the services; (d) any errors, inaccuracies, omissions, or losses in or to any data provided to us; (e) third-party content provided by you; or (f) the defamatory, offensive, or illegal conduct of others.
You agree to limit any additional liability not disclaimed or denied by the Jacks Club entities under this agreement to your direct and documented damages.
These limitations on our liability to you will apply regardless of the legal theory on which your claim is based, including contract, tort (including negligence), strict liability, or any other theory or basis.
Copyright
Content published on this and other jacksclub.io related websites (digital downloads, images, texts, graphics, logos) is the property of Jacks Club and/or its content creators and is protected by international copyright laws. The entire compilation of the content found on this website is the exclusive property of Jacks Club.
Revisions and Errata
The materials appearing on Jacks Club's Website may include technical, typographical, or photographic errors. Jacks Club will not promise that any of the materials on this Website are accurate, complete, or current. Jacks Club may change the materials contained on its Website at any time without notice. Jacks Club does not make any commitment to update the materials.
Updates to this Agreement
We may change this Agreement. The "Last Updated" legend at the top of this Agreement indicates when this Agreement was last revised. Any changes are effective when we post the revised Agreement on our website.